Imagine buying tickets, excitedly planning your night, only for the main act to be a no-show. That’s precisely what happened recently with a popular dancehall artiste at a concert in Trinidad, sparking discussion about ticket validity, refund expectations, and the underlying contracts that govern such events.

In the entertainment industry, almost everything is governed by contracts. Whether it’s a live performance, a film appearance, or a music licensing agreement, contracts outline the who, what, where, when, and most importantly, how much.

Typically, both artistes and promoters have specific obligations: the artiste agrees to perform at a set time and place for an agreed fee, while the promoter agrees to pay this fee and provide technical support, venue access, and sometimes transportation or accommodation.

Mi nuh play when it come to mi pay
– Vybz Kartel, “Money”

Non-Appearance: A Breach of Contract?

An artiste not appearing, particularly a headliner, can be a severe breach of contract. It often gives the promoter the right to demand the repayment of advance fees, claim damages for financial losses (including refunds to patrons, reputational damage, and promotional costs), or replace the act with another performer.

However, in this case, it appears that the artiste’s management withdrew from the event due to allegedly unpaid fees. If true, this could be a justified cancellation rather than a breach.

Payment Disputes: A Common Occurrence

Payment disputes are a common issue in entertainment law. Contracts usually specify payment schedules: for instance, 50% upfront, with the balance due shortly before the performance. If a promoter fails to make timely payments, the artiste may be entitled to cancel.

If the contract is unclear about payment terms or cancellation conditions, courts may interpret the situation based on email exchanges, WhatsApp messages, or industry norms.

When an advertised artiste fails to appear, fans can feel betrayed and may be entitled to refunds or compensation under local consumer protection laws. The extent of this obligation depends on the specific ticket terms.

For event promoters, performers and emerging artistes, securing their first major gig, clear and comprehensive contracts are essential. These agreements not only set expectations but also protect all parties in the event of unforeseen circumstances.

To be effective, contracts should outline performance dates and times, payment schedules and methods, grounds for cancellation or termination, and the ramifications of non-performance.

While disputes may arise, having the appropriate legal provisions in place ensures all parties are better equipped to manage any challenges and maintain the harmony of the entertainment world.


This post was created with the assistance of artificial intelligence (AI) and has been thoroughly reviewed for accuracy and includes original content from the author. While AI can offer general information, it is important not to rely on it for legal advice.

About The Author Jason Nathu

Jason Nathu is an attorney-at-law, admitted to practice in Trinidad and Tobago and Guyana. He is currently a full-time Tutor at the Hugh Wooding Law School.